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Services

Omnichannel Fulfillment and Customer Engagement Experts

Undocked is a technology company with deep expertise and focus in enabling Retailers to deliver superior Omni-channel experience to their Customers. We offer ready-to-deploy fulfillment optimizations and customer engagement platforms. We also engineer bespoke solutions and help implement market leading end-to-end Supply chain solutions.

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Uplift Automation

Automate with the Precision of ai, Achieve with Ease

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Optimization

Optimization

Undocked’s Uplift suite drives growth through omni-commerce optimization

Modernization

Services that help transition legacy systems into modern, efficient, and future-proof systems

Strategy & Advisory Services

Best-of-breed teams to help you make decisions that suit your supply chain necessities

Optimization

Driving Growth Through Omni-Commerce Optimization

Uplift Optimization Suite

Undocked offers the Uplift Optimization Suite - which are a set of both custom and out-of-the-box optimizations that use the latest algorithms to help drive the best out of your Omni-Commerce pipeline. Each of these optimizations are plug & play and can be used independently or daisy-chained together. The Uplift suite of Optimizations are guaranteed for Speedy Implementations, Legacy App Rejuvenation, providing immediate ROI and Low Cost of Ownership

Omni Commerce Pipeline

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Order Management

Global Inventory Systems

Warehouse Management

Store Systems

Parcel

TL / LTL

Specialized Allocation Optimizations

Fulfilment Optimization

Carrier & Service Optimizations

Undocked bolt-on Optimizations

In the Spotlight:

Fulfilment Optimizations > Labor Optimizations

Up to 90%

Reduction in Aisle Visits

Up to 30%

Reduction in Labor Costs

Up to 400%

Increase in Units picked/aisle

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We help our customers traverse this path by offering bespoke services both as an engineering partner and as a 3PI

Custom Build

Custom Warehouse Management
Custom Order Management
Supply Chain Analytics
Slotting Solution
Labor Management
EDI Data Transformation
Rating and Routing Optimizations
Waveless Fulfillments
And many more Omni fulfillment innovations

3rd Party Implementation

Manhattan WMS
Manhattan OMS
Korber WMS
KNAPP ASRS/GTP
Performance Testing and Validation
And much more...

Modernization

Businesses are ramping up eCommerce fulfillment aggressively. As the number of selling channels explode, Supply Chains are being increasingly pushed to respond with speed, agility and sophistication. Undocked is helping its clients deploy the latest supply chain tools and engineer tailor-made differentiators to stay ahead of the game.

The Path to Modernize

Digitize and automate

Embrace Data Analytics

Build Resilience

Focus on Sustainability

WMS and OMS Consulting Services

Extensive experience in running large testing, validation programs and performance benchmark exercises:

PROCESS DESIGN

TESTING & CONFIGURATION

TEST, SCRIPTING
& EXECUTION

MHE & WAREHOUSE AUTOMATION

MANAGED MAINTENANCE &
SUPPORT

SUPER USER
TRAINING

GO-LIVE SUPPORT

PERFORMANCE & VOLUME TESTING

In the Spotlight:

END TO END ENGINEERING

Product Engineering

Testing

Analytics

EDI & DATA

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Strategy and Advisory Services

Enabling a million units to be shipped on a daily basis.

Every peak season, companies throw the proverbial “kitchen sink” to handle the demands of the fast-paced growth through digital commercialization. This often results in a collection of automated equipment, specialized processes and systems that holistically may not mesh well together. The Undocked Team has spent decades in fine-tuning and optimizing large-scale fulfilment operations

Network inventory strategy

Inventory assessment to help streamline inventory strategy to align with fulfilment goals.

SCM Tech roadmap definition

Help assess current state, define future goals and prioritize your initiatives to modernize your supply chain systems

Product Selection

Research-backed methods to help select your next-gen platforms for WMS, OMS or Inventory.

Solution Design & Build

We can design and build custom omni-commerce innovations like Order streaming, Waveless solutions, TMS Marketplaces, ML Optimizations, etc.

Fulfilment evaluation

Scorecard-based approach to identify bottlenecks in your fulfillment operation; including inventory, slotting, pick carts, waves, carrier and sortation systems

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Uplift Automation

Empower Your Workflow:
Automate with Precision, Achieve with Ease

elevate your testing game with Uplift Automation - offered both as self-service and in a TaaS model. Imagine freeing your team from the burdens of tedious manual testing—our ai-driven platform automates workflows. With features like real-time monitoring, comprehensive reporting, and seamless integration hooks, Uplift Automation not only boosts your productivity but also gives you the confidence that your systems are operating flawlessly.

But that’s not all—Uplift Automation empowers you with cutting-edge capabilities like predictive analytics and AI-driven test optimization. Our platform proactively identifies potential issues, enabling you to address them before they impact your bottom line. Whether you’re a small business looking to scale or a large enterprise aiming for greater efficiency, Uplift Automation is designed to meet your unique needs and propel your success in today’s competitive market. Don’t just adapt—thrive with Uplift Automation

TaaS Offerings

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Company

We were founded in January 2020, just days before the COVID-19 pandemic hit an unprepared world. While the retail and ecommerce industry were already going through a coerced transformation, this epidemic exposed several vulnerabilities within.

As a team, our experiences in retail and supply chain product strategy, technology and operations have helped Organizations succeed in their omni-channel and digital transformation journeys. We recognize that we have more to offer to help them surmount these challenges.